June 27, 2023 | Categorised in:

Creating a website heatmap is essential to understand user behaviour and optimise your website. In this blog post, we will guide you through creating a website heatmap, from choosing the right tool to analysing the data and making informed decisions for improving your website’s user experience. So, if you’ve ever wondered what is a heatmap and how do heatmaps work, wonder no more!

What is a heatmap?

A heatmap provides valuable insights into how users interact with your website, showing which areas are getting the most attention and which users ignore.

How do Heatmaps Work?

So, how do the different types of heatmap work?

Click Heatmaps

A click heatmap is a visual representation of the areas on a webpage clicked the most by users. This heatmap provides valuable insights into user behaviour and helps spot your website’s most engaging and interactive elements. By analysing the click heatmap, you can determine which parts of your webpage attract the most attention and optimise your website accordingly.

  • Scroll Heatmaps

A scroll heatmap visually represents how far users scroll down a webpage. It helps you understand how visitors engage with your content by showing which parts of the page are being viewed and how far users scroll before leaving or taking action. With a scroll heatmap, you can identify areas of your webpage that users do not see and alter your content to improve user experience, engagement, and conversion and reduce bounce rate.

  • Move Heatmaps

A move heatmap is a visual representation of the areas of your webpage where users hover or move their cursor the most. This type of website heatmap helps understand user behaviour and identifies the elements attracting the most attention or interest. By examining your move heatmap, you can optimise your website by placing essential content or calls-to-action in the areas that receive the most user movement, enhancing user engagement interaction, and optimising conversion.

  • Attention Heatmaps

An attention heatmap is a visual representation of the areas on a webpage that get the most attention from users. It helps you understand which parts of your website capture the most focus and engagement. In studying your attention heatmap, you can optimise your website by placing essential elements, such as headlines, images, or call-to-action buttons, in the areas that attract the most attention. This can enhance user engagement and improve the overall effectiveness of your website.

Installing and Setting Up the Heatmap Tool

Step 1: Sign Up for an Account

Choose a heatmap tool that suits your needs. You have the choice of various heatmap tools, such as Hotjar, Crazy Egg, and Lucky Orange. Remember to choose a heatmap tool that meets your needs and provides the features and analytics you require for your website.

Head to the website of your chosen heatmap tool. Click on the button to start the sign-up process.

Fill in the required information, such as your name, email address, and password. Some heatmap tools may require additional information, such as the URL of your website.

Once your account is verified, you can log in and start using the website heatmap tool!

Step 2: Install the Tracking Code

The tracking code is the most crucial part of a website heatmap. Installing the tracking code allows the heatmap tool to collect data on user interactions and behaviour on your website. This data is then used to generate the heatmap.

Remember to place the tracking code in the header or footer of your website to ensure that it loads on every page.

Step 3: Configure the Heatmap Settings

Customise the website heatmap settings according to your preferences. Set up filters and exclusions, like device type, traffic source, or user behaviour if necessary.

Remember to regularly analyse and interpret the heatmap data to gain valuable insights into user behaviour on your website!

Making Informed Decisions and Improvements

One way to identify problematic areas on your website is to look for areas with low engagement or high drop-off rates. These areas can indicate that users need help finding the content or features they are looking for or that there may be usability issues or potential roadblocks. By analysing these areas, you can gain insights into what might be causing the problem and make improvements accordingly.

Why not use A/B testing and iterative improvements to improve your website further? This involves creating alternative versions of the problematic areas and testing different variations to see which one positively impacts user behaviour. By measuring the results of these tests, you can optimise your website and make it more user-friendly.


Creating a website heatmap is a powerful tool for understanding user behaviour and optimising your website’s performance. By choosing the right heatmap tool, installing it correctly, and analysing the data it provides, you can make informed decisions and improvements that will enhance the user experience on your website. Regularly monitor the heatmap data and iterate on your changes to ensure ongoing success. Contact us today for heatmap advice!